Security and Secondary Login Authorization

Erin Pierce -

At Snapdocs, security is one of our highest priorities, which is why we require two factor authorization at login. Two factor authorization is a common method used online to ensure that only you can login to your account. When you login from a new location, we prompt you for a sign in code that is either emailed or texted to you. This way, if someone gets your password, they still will not be able to login.

We give you two options for two factor authorization that can be changed in your account settings. Just follow these easy steps below:

Step 1: Click on your name in the upper right corner and on “My Account” in the drop down menu.

Step 2: At the bottom of the page that opens, you should see an option to receive a text message instead of email.

Step 3: When you click on “Send a Text” a window will open where you can enter your cell phone number. The number entered at this point must be able to receive text messages.

Step 4: Click next and we will send you a text to confirm. Enter the code you received and click submit. You will now be set up to receive text messages for two factor authorization instead of email.

You will be prompted for sign in code:

  • When you login from a new, unrecognized device.
  • When you are over 50 miles away from the location where you last logged in.

Snapdocs will sign you out of your account after 24 hours of inactivity, however it will not prompt you for a sign in code unless one of the 2 circumstances above are true. 

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