How to use Snapdocs' Help Center

Sonia Marton -

Hello!  Welcome to the Snapdocs Help Center.  This is a resource created with you in mind, and we want to help you use it to its fullest extent!

 

You can always access the Help Center at https://support.snapdocs.com/hc/en-us, and email us at support@snapdocs.com.  Our Support line is open from 8 AM PST- 5 PM PST.

 

Once you get to the Help Center, you are greeted with 3 options:

 

1) You can Search

  • We recommend searching by keyword, as opposed to typing in a full sentence or phrase
  • All the articles that include that word will come up
  • For example, a search of "email", will lead to:Screen_Shot_2017-04-10_at_5.07.22_PM.png

2) You can click on For Companies

  • The For Companies category is divided into many different sections, by theme, such as "Getting Started", and "Company Settings".Screen_Shot_2017-04-11_at_3.36.26_PM.png
  • Each article is housed within the most relevant section.  While a few articles are visible on the For Companies home page, you can click into the section to see all the articles in the section, either by clicking "See all x articles" or clicking on the title of the sectionScreen_Shot_2017-04-11_at_3.46.40_PM.png
  • Once you're in the section, you can choose to "Follow" this section to get alerts when new articles and/or comments are posted!

Screen_Shot_2017-04-11_at_4.32.03_PM.png

3) You can click on For Notary Signing Agents

  • This page functions just like the For Companies page, so see above for how best to use it!
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.