Hello! Welcome to the Snapdocs Help Center. This is a resource created with you in mind, and we want to help you use it to its fullest extent!
You can always access the Help Center at https://support.snapdocs.com/hc/en-us, and email us at firstname.lastname@example.org. Our Support line is open from 8 AM PST- 5 PM PST.
Once you get to the Help Center, you are greeted with 3 options:
1) You can Search
- We recommend searching by keyword, as opposed to typing in a full sentence or phrase
- All the articles that include that word will come up
- For example, a search of "email", will lead to:
2) You can click on For Companies
- The For Companies category is divided into many different sections, by theme, such as "Getting Started", and "Company Settings".
- Each article is housed within the most relevant section. While a few articles are visible on the For Companies home page, you can click into the section to see all the articles in the section, either by clicking "See all x articles" or clicking on the title of the section
- Once you're in the section, you can choose to "Follow" this section to get alerts when new articles and/or comments are posted!
3) You can click on For Notary Signing Agents
- This page functions just like the For Companies page, so see above for how best to use it!