Supporting co-borrowers in NotaryLoop integration
Snapdocs integration with NotaryLoop can now handle orders that have co-borrowers. To learn more about this feature, please reach out to your Snapdocs Customer Success Manager.
We are expanding the list of events that will trigger a message in the Notification tab, as detailed in the following:
- When Client sends an order with pre-assigned Notary:
To set up this functionality, turn on the “Client Assignment” for that Client:
- When the Notary marks the signing status as “Did not sign”:
- When the Consumer has not yet eSigned 3 hours prior to the appointment:
- When the Lender/Settlement Agent cancels the Notary request for a closing:
Schedulers can quickly forward a message while viewing the notification:
Switching from @snapdocs.com to @mail.snapdocs.com domain
Snapdocs is planning to implement a security change to protect our customer's data. This change will impact all emails from the Snapdocs platform, in which the FROM email header will display "firstname.lastname@example.org." You may need to whitelist the @mail.snapdocs.com domain.
Your Snapdocs Customer Success Manager will be reaching out to let you know the exact date Snapdocs will be enabling the change. We recommend you to contact your IT Department to whitelist the @mail.snapdocs.com domain by June 7.
Note: This change only applies to emails. It does not affect your company's Snapdocs URL.