Deactivate Team Members

Natalie Wallace -

If you need to deactivate a team member, click into your "Admin" button down to "Company Settings." Once you're here, click down on the lefthand side to "Team."


Find the team member you want to deactivate. Click the little pencil icon next to their name:



Once clicked into their profile, you'll be able to scroll down and hit "Deactivate User":


this "freezes" their account. They will not be able to log in as long as their account is inactive.  And, their name will drop beneath any active user and turn light grey on your Team list:


When you click into their name, you'll see "INACTIVE" next to their name. At any point, you are able to re-activate their account:

*Please note: Only team members with Admin permissions can deactivate and re-activate team members!

Related articles:

What's the difference between an Admin and a Scheduler?

Deactivating Clients and Client Users

Creating accounts for your team






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