Why am I receiving a time out or 406 error when trying to access Snapdocs?

Felicia -

If you're trying to log into your Snapdocs account and receiving a time out error or an error that looks like the one below, check the type of browser you're using. 

snapdocs-error-using-opera-browser.png

 

The Opera browser can't be used to access Snapdocs. If you're using the Opera browser and receiving a time out error, please try using a different browser.

In general, we recommend using Google Chrome or Mozilla Firefox when accessing Snapdocs.

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