If you aren't receiving email notifications regarding a closing:
- Check your spam folder: If you aren't receiving emails, check your spam/junk folders. If you find them there, make sure to mark the emails as "not spam" to ensure successful delivery to your inbox moving forward.
- If you are using Gmail, mark Snapdocs email(s) as "not spam".
- If you are using Outlook*, mark Snapdocs email(s) as "not junk".
- Specifically, please make sure to allow-list: @snapdocs.com and @mandrillapp.com, and your sending IP address: 126.96.36.199 and 188.8.131.52.
*If you are using Outlook 365 we have a detailed set of Allow-listing instructions