New Features

Closings

• eNote Service
  
  • We will now support title-only signers in closing with eNote.

Enhancements

Closings

• General
  
  • New emails to Lender, Settlement Agent and Co-signer when a Signer opted back into eSigning the documents.
  • We've fixed the issue causing the Signer access link display poorly when opening in Outlook. 
  • Moving forward, if the Signer's email is being updated, the "Review & esign" email or "Preview documents" email will be sent after Doc Processing is complete. 
  • The Activity log will only display the "Signing date passed" event at 11:59pm on the Signing Date. If there is no signing date set for the closing, the event will not be triggered.
  • Email template for Parser will now include the Branch ID (optional).
    
    
• Lenders
  • Added "eSign status" to the Lender's dashboard:
    
    
• Settlement Agents
  • Moving forward, all the emails sent to Settlement Agents who are also Mobile Notary client users will not have any branding.
  • For Wet closings, Settlement can view and download the original package as soon as it’s uploaded onto Snapdocs.
  • We've simplified the Document Classification process, allowing Settlement to access the docs in a more timely manner.
  • Settlement will only receive the "You have a new closing" email after the Lender has finished uploading the documents.
    
    
• RON
  • We've upgraded our Parser to Version-2 form to better support RON closings.

Snapdocs Schedulings

• General
  • We've updated the Scheduler's user interface, allowing their feedback to be shared with the Notaries:

    • Disclaimer that the review will be shared with the Notary.

    • Change the button label from “Save” to “Share review”.
      

Bug Fixes

Closings

• General
  • We've fixed the issue causing the profile pictures to display in various dimensions.
  • We've fixed the issue in which the closing data sent to us has “TBD” or other invalid strings for appointment time, causing the create_closing call to fail.
  • Moving forward, when a closing is created in Snapdocs by the EllieMae Integration, Snapdocs automatically kicks off the downloading of documents from Encompass instance.
  • We’ve fixed the displayed “eSigned timing” in the ESIGNING section to match the actual timestamp when all the Consumer(s) completed eSigning the docs.
    
  • We’ve fixed the issue in which the searched closing displayed twice in the search result.
    
    
• Lenders 
  • We’ve fixed the issue in which no email communication was sent to the Lender when the SA uploaded additional signed docs. 
  • We've fixed the issue in which the closing status' tab did not behave correctly unless the page is scrolled to the top.
    
    
• Settlement Agents
  • We've fixed the issue in which the title docs version of the "You have a new closing" email was sent to Settlement Agent who was not enabled for Title Docs.
    
    
• RON
  • We've fixed the issue with Signer info and Appointment details missing from the “Notary Order” emails.
  • We've fixed the issue with missing texts in the “Your webcam closing is about to begin” email.

Snapdocs Schedulings

• General
  • We've fixed the issue with the Automator search did not refresh to display the relevant notaries when the Signing Location has been updated from the closing.