New: Document Redraw
We are launching a new solution that will seamlessly support document redraws for Lenders without leaving their LOS.
Minimize the time it takes Closers to order a redraw (only order redrawn documents).
Ensure the Settlement Agent (or Notary) gets the new redrawn documents.
The Settlement Agent (or Notary) only needs to print the redrawn documents.
Individual redrawn documents are logged in Disclosure Tracking.
If the Consumer has not completed eSigning, their eSign package is updated with the redrawn documents.
How does it work?
Once the system has processed the original documents, if needed, the Lender can send the documents that need to be updated to Snapdocs.
After the system has located the correct Closing, it will start the redraw process, in which:
If the Lender provides wet sign documents; the system will add them to the wet sign package and remove the old version.
Suppose the Lender provides eSign documents, and no Consumers have eSigned. In that case, the system will add the eSign documents to the eSign package and remove the old version.
If the Lender provides eSign documents, and any of the Consumers have eSigned, the system will add them to the wet sign package.
As soon as the redraw process is complete, the system will notify the Settlement Agent/Notary if the wet sign package was updated.
If the eSign package was updated, the Consumer’s eSign package would be updated.
While documents are in the redraw process, the Lender’s UI will look like the following screenshot:
Here is the Settlement’s UI during the document redraw process:
If the signing appointment is less than two hours away, all redrawn documents will be added as “rush documents” which skip doc processing and are sent instantly to the Settlement Agent/Notary as wet documents.
- If the Settlement Agent has already downloaded the original wet sign package, after the system has completed redrawing the wet sign documents, it will display the Redraw Documents as a separate package, as shown in the following screenshot:
If the Lender removes the closing package after the redraw has completed, the system will remove the original package + split packages + redraw packages. If the Closing has rush documents, the system will not remove them in this case.
If the Lender/Settlement Agent converts the Closing from a Hybrid to Wet after the redraw has completed, their Closing UI will look slightly different than the typical Wet Closing, as shown in the following screenshots:
The Audit trail will record the following redraw-related events:
Redraw documents marked as finished uploading
Redraw documents split
Rush document(s) added to closing
Please reach out to your Snapdocs Customer Success Manager for more information about this feature.
New: Snapdocs Full eClosing Eligibility Form
To power our Lenders who are Encompass users and wanted to adopt full eClosing with Remote Online Notarization, Snapdocs has designed a unique tool called RON e-Eligibility. Using this tool, the Loan officers can instantly check if a given loan is eligible for Remote Online Notarization before opening a Closing.
Updated the copy of the eSign status
We have updated the copy of the eSign status to be “Consumers can eSign documents on any supported device.”
Add Lender’s logo to the footer of the QR Code Wet Sign Cover Page
The system will automatically include the Lender’s logo in the footer of the cover. If the Lender’s logo is not available for some reason, the system will display Snapdocs’ logo instead:
Please reach out to your Snapdocs Customer Success Manager for more information about the QR Code Wet Sign Cover Page feature.
Allow the removal of the Co-signer’s email address in the Edit form
If needed, Lenders/Settlement Agents assigned to the Closing can now remove the Co-signer’s email address in the Edit form.