Enhancements

Updated the logic of the “On-call shuffling” feature

We've updated the logic to shuffle and distribute all non-closed orders to the on-call schedulers.

Updated email verbiage for requesting missing credentials

We’ve updated the email verbiage to strongly emphasize what benefits the notary is missing out on by not having these credentials. 

Below is the sample email:

Display a warning when notaries upload unsupported file types

Below is a sample warning:

Updated the automated reminder email & activity stream message

We’ve updated the reminder email and activity stream as described below:

• Updated the activity stream reminder for notaries to upload scanbacks to show the actual due time:
  
  
  
• Updated the email reminder for uploading scanbacks to show the actual due time:
  
  
  

• Scanbacks that are to be returned within two hours will receive a reminder email one hour after closing instead of two hours.