Enhancements
Added the logic for removing non-eSigning consumer
The system will remove all non-eSigning consumers from a closing when:
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The feature is set to “Remove non-eSigning consumers from closing”; or
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When the closing is a dual borrower closing.
The system will record the action of removing a non-eSigning consumer from the closing in the Activity log:
Updated the non-eSigning consumer’s UI
We’ve updated the non-eSiging consumer’s UI as shown below:
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Before the consumer review documents:
- After the consumer has reviewed documents:
Allow consumers to eSign when a canceled closing is reopen
After the lender has reopened a canceled closing, all consumers will be able to eSign the documents.
Added POS’s URL to the “Return to Dashboard” button
For POS integration, after completing the eSigning, if the consumer clicks Return to Dashboard, the system will redirect them to the POS’s URL.
Updated the “Closing package has been updated” email sent to the settlement agent
We’ve updated the email’s verbiage to let the settlement agent know what action is expected from them. Below is the updated email:
Updated the lender’s and settlement’s UI when a document redraw occurs
| Trigger | Lender’s UI | Settlement’s UI |
| When the settlement agent has not yet downloaded the updated documents |  |
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| When the settlement agent has downloaded the updated documents |  |
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Full eClosing - Display the start and end of the RON signing in the Consumer Journey
| When the signing appointment status is complete, the system will show the status along with the timestamp |  |
| When the signing appointment status is in progress, the system will show the started time |  |
Full eClosing - Allow settlement agents to download the lender scanbacks
Settlement agents will be able to download lender scanbacks from Snapdocs, but will not be able to delete them.
Added the ability to view collated unclassified pages in the document viewer
Escrow officers can quickly identify which pages are unclassified so that they can fix the package and get it sent to the lender as soon as possible.
To do so, from the Closing Quality Control Report, click Unclassified pages, then choose View.
Bug Fixes
We fixed the following issues:
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Consumers who have an active notary account with Snapdocs were not able to access their closing.
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A consumer on a full eClosing with eNote was not able to eSign after the lender updated the appointment date.
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When exporting a filtered closing dashboard, the closings included in the export file were different from the filtered closings shown on the screen.
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Lender users were not able to send messages from the closing.