Using Snapdocs Notary Signing Agent Software
Additional Support
- How to Prepare for Planned Site Maintenance
- How to Indicate That You Are NNA Certified
- Tracking and Managing Your Order Expenses
- How to Use Snapdocs to Keep Track of All of Your Clients
- How to Add Contact Information for a Manually Added Client
- Inviting Companies to Join Snapdocs
Privacy and Security
- Security Guidelines
- Trusted Devices
- Two Factor Authentication
- Who can see my credentials?
- Who can see my signings on Snapdocs?
- New Sign-In Detected Emails
Receiving Feedback
Rankings
Loan Documents
- How to Receive, Send, and Manage Loan Documents for Orders
- How to Receive Documents for a Signing
- Downloading Documents by Legal and Letter Size
- Sending Scanbacks
- How to Tell When Scanbacks are Required
- How to Change the Name of an Uploaded File
Orders
- How to Reduce the Size of Large Files
- How to Contact a Company
- Marking a Signing as Complete
- Hybrid Closings
- Using Snapdocs to Manage Independent Loan Signings Outside of the Platform
- Confirming Signing Appointments
Account Issues
- Getting Locked Out of Your Snapdocs Account
- How to Reset Your Password
- How to Change the Email Address on Your Account
- Working as a Company of Notaries
- I think I have a duplicate account, what do I do?
- Sharing Your Profile With Companies Outside of Snapdocs
Receiving Payment
- How do I receive payment for signings I complete?
- VendorPay FAQ
- Determining the Payment Method for an Order
- Tracking Your Payments
- Invoicing Companies
- How to Address Incorrect Payment Amounts on Orders
Remote Online Notarization (RON)
Signing Notifications
- Signing Notifications
- Why am I not receiving signing notifications?
- How to Increase Your Chances of Being Assigned to an Order
- How has the signing already been filled when I've immediately responded?
- Declining Signing Notifications
- How do I change my notification settings?
Getting Snapdocs Verified
- Uploading and Deleting Credential Documents
- How to get more business by becoming a Snapdocs Verified notary
- Snapdocs Verified FAQ
- Pending Credential Documents
- How to Check if You Are Snapdocs Verified
- How to Verify Your ID
Getting Started
- What is Snapdocs?
- Creating a Notary Signing Agent Account
- Guide to Growing Your Signing Agent Business with Snapdocs
- Guide to Signings on Snapdocs
- How much does Snapdocs cost?
- Credentials Page