Before processing orders, set up your client company and team members responsible for sending orders and documents. This initial setup saves time and enhances order processing efficiency. Follow the steps below for each client.
Add client company
The client company is the company placing the order.
Step 1: Select Admin and then Clients.
Step 2: On the Clients page, select the + Add client button.
Step 3: Enter your company’s details and select settings, including their preferred consumer access settings, and select the Create client button.
Step 4: You can edit these client settings by selecting Edit Client.
Step 5: Select the Save changes button.
Add client user
The client users are the individual contacts at each client company that can be included on each order.
Step 1: Client users can create orders, add documents, and communicate with your company. To add client users, select + Add user.
Step 2: Enter the user’s information on the window that opens, then select Create User.
Note: If you select the checkbox next to Is a manager? the user will be able to see all orders for the company and grant/revoke other users' manager status. If they are not a Manager, they will only be able to see their own orders.
Note: If the user has been added to another one of your clients, you will be prompted to confirm that it is the right user.
Step 3: You can always adjust these client settings by selecting the client user and selecting Change in any section to edit it.
Step 4: Select the Save button to save all changes.
Tip: Repeat steps 1 and 2 until all of the client users have been added.
Can We Send an Introductory Email To Our Clients?
Yes! If you'd like to send some introductory information on Snapdocs to your clients, please reach out to support@snapdocs.com.