Snapdocs Notary Signing Agent
Getting Started
Logging In and MFA
Profile and Account
- Guide to Your Account Settings
- What is my public notary profile and how does it work?
- Deactivating and Re-Activating Your Snapdocs Account
- How to Manage Your Text Notifications
- Snoozing Your Notifications and Setting an Out of Office
- How to Update Your Address
- How do I add a profile photo?
- How to Change the Email Address on Your Account
- Response Rate
- Accounting Page
- I Think I have a Duplicate Account, What Do I Do?
Privacy and Security
Signing Offer Notifications
- Signing Notifications
- Text Message Notifications for Available Signings
- Confirming Signing Appointments
- Adding Signing Appointments to Your Calendar
- History of Notifications I've Received
- How do I change my notification settings?
- Why am I not receiving signing notifications?
- Declining Signing Notifications
- Service Areas
- Notifications for Signings That Are Too Far Away
- How Has the Signing Already Been Filled?
- The Fee Was Raised After I Accepted the Original Offer
Orders
- How to Tell When You've Been Assigned to an Order
- Review and Accept Order Instructions Requirements
- Where Can I Find the Instructions For a Signing?
- How to Tell When Scanbacks are Required
- Added Reminders for Pro Orders
- Hybrid Closings
- How to Receive, Send, and Manage Loan Documents for Orders
- How to Receive Documents for a Signing
- How to Delete a Loan Document From an Order
- Responding to Rescheduling Requests
- Signing Statuses
- Marking a Signing as Complete
- Sending Scanbacks
- Title Quality Control
- How to be Removed from a Signing Order
Receiving Payment
- How Do I Receive Payment for Signings I Complete?
- Determining the Payment Method for an Order
- Tracking Your Payments
- Tracking VendorPay Payments
- Invoicing Companies
- Marking Signings as Paid
- Receiving Payment Under a Business Name
- I've contacted the company, but I'm still having trouble receiving payment. What do I do?
- Why Was the Date of my Payment Transfer Pushed Back?
- How to Address Incorrect Payment Amounts on Orders
- How to Address Incorrect Payment Amounts for VendorPay
- VendorPay Bill Cycles for Notaries
VendorPay
- VendorPay FAQ
- Connecting a Bank Account for VendorPay Direct Deposit
- VendorPay Micro-Deposit Verification
- Which Bank Account are My Payments Deposited Into?
- I Am Not Interested in Using VendorPay
- Adding Your Social Security Number for VendorPay
- How to Address Failed VendorPay Payments
- Changing Your Connected Bank Account for VendorPay While a Payment is Transferring
- VendorPay Payment Deposited Into a Closed Bank Account
Notary Credentials
- How to get more business by becoming a Snapdocs Verified notary
- How to Check if You Are Snapdocs Verified
- Snapdocs Verified FAQ
- Credentials Page
- Uploading and Deleting Credential Documents
- Can I email, fax, or mail my notary documents to Snapdocs?
- Pending Credential Documents
- How to Share Your Credentials with a Company
- Add Your Languages and Additional Certifications
- How to Verify Your ID
- Acceptable File Formats for ID Verification
- How to Indicate That You're Commissioned in Multiple States
- What If My Notary Commission Doesn't Expire?
- Background Checks
- NNA Background Checks
- How to Indicate That You Are NNA Certified
- Updating Inaccurate NNA Information on Your Account
- Closing Agent and Title Insurance Producer Licenses
- How to Tell If You Are Required to Upload a Notary Bond
- I don't believe my state provides a copy of my notary bond. What do I do?
- E&O Insurance Requirements
- How to Indicate That you are an Attorney
- How do I Fill Out the Old Republic Title Agreement?
Troubleshooting Credentials
RON
W-9s and 1099s
Communicating with Scheduling Companies
Document Troubleshooting
Order History
Non-Snapdocs Orders
- Manage Independent Loan Signings Outside of Snapdocs
- How to Use Snapdocs to Keep Track of All of Your Clients
- Adding Non-Snapdocs Orders to Your Dashboard
- I Need to Delete a Manually Added Order
- How to Add Contact Information for a Manually Added Client
- Sharing Your Profile With Companies Outside of Snapdocs
- Inviting Companies to Join Snapdocs