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Getting Started
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Orders
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Notary Credentials
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2024 Snapdocs Release Schedule
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Support Hub
Snapdocs Notary Signing Agent
Snapdocs eClosings
Lender
Settlement
Borrower
Full eClosing (RON)
Snapdocs Notary Connect
Scheduling Company
Scheduling Client
Integrations
Notary Search
Snapdocs Notary Signing Agent
Getting Started
Privacy and Security
Orders
Receiving Payment
Notary Credentials
Profile and Account
Product Updates
2024 Snapdocs Release Schedule
Snapdocs Notary Connect Updates
Snapdocs eClosings Updates
About Snapdocs
About Snapdocs
Security Tips
Snapdocs Notary Signing Agent
Getting Started
Creating a Notary Signing Agent Account
How to Prepare for Planned Site Maintenance
Guide to Your Account Settings
Does Snapdocs Have a Mobile App?
How do I add a profile photo?
How to Update Your Address
Time Out or 406 Error When Trying to Access Snapdocs
How to Change the Email Address on Your Account
Deactivating and Re-Activating Your Snapdocs Account
I Think I have a Duplicate Account, What Do I Do?
Working as a Company of Notaries
Response Rate
Getting Started as a Signing Agent on Snapdocs
Guide to Signings on Snapdocs
How much does Snapdocs cost?
Accounting Page
4 tips for having a great profile photo
Uploading and Updating W-9s
What is my public notary profile and how does it work?
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Privacy and Security
Security Guidelines
Who Can See my Credentials?
Who Can See My Signings on Snapdocs?
New Sign-In Detected Emails
How to Reset Your Password
Getting Locked Out of Your Snapdocs Account
Two Factor Authentication
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Orders
How to Receive Comments on Orders Via Text Message
Ranking
Declining Signing Notifications
Service Areas
How to Use Snapdocs to Keep Track of All of Your Clients
How to Add Contact Information for a Manually Added Client
Inviting Companies to Join Snapdocs
Blocking and Unblocking Companies
Mileage
How Can I See a Company's Terms of Service?
Feedback
Added Reminders for Pro Orders
Can Notaries Leave Feedback About Companies?
Receiving Thumbs Ups
Negative Feedback
Removing Inaccurate or Negative Feedback
How Can I Boost My Snapdocs Notary Ranking?
How to Receive, Send, and Manage Loan Documents for Orders
How to Receive Documents for a Signing
Downloading Documents by Legal and Letter Size
Sending Scanbacks
How to Tell When Scanbacks are Required
How to Change the Name of an Uploaded File
Supported Document Formats
How to Reduce the Size of Large Files on Orders
Where Can I Find the Instructions For a Signing?
How do I Fill Out the Old Republic Title Agreement?
How to Contact a Company
Marking a Signing as Complete
Hybrid Closings
Manage Independent Loan Signings Outside of Snapdocs
Confirming Signing Appointments
How to Track the Number of Notarizations You've Done
Signing Statuses
Responding to Rescheduling Requests
Messaging Companies On an Order
How to Delete a Loan Document From an Order
I Need to Delete a Manually Added Order
Order Count
Sharing Your Profile With Companies Outside of Snapdocs
How to Indicate That You Are RON/IPEN Commissioned
Signing Notifications
Why am I not receiving signing notifications?
How Has the Signing Already Been Filled?
How do I change my notification settings?
History of Notifications I've Received
Notifications for Signings That Are Too Far Away
The Remove Myself from Signing Feature
How to Tell When You've Been Assigned to an Order
Text Message Notifications for Available Signings
Adding Signing Appointments to Your Calendar
Adding Non-Snapdocs Orders to Your Dashboard
Your Last 7 Days
The Fee Was Raised After I Accepted the Original Offer
Tracking and Managing Your Order Expenses
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Receiving Payment
Invoicing Companies
How Do I Receive Payment for Signings I Complete?
VendorPay FAQ
Determining the Payment Method for an Order
Tracking Your Payments
How to Address Incorrect Payment Amounts on Orders
I Am Not Interested in Using VendorPay
Connecting a Bank Account for VendorPay Direct Deposit
Adding Your Social Security Number for VendorPay
Which Bank Account are My Payments Deposited Into?
VendorPay Micro-Deposit Verification
Why Was the Date of my Payment Transfer Pushed Back?
How to Address Failed VendorPay Payments
How to Address Incorrect Payment Amounts for VendorPay
Receiving Payment Under a Business Name
1099 FAQ
Marking Signings as Paid
Tracking VendorPay Payments
Changing Your Connected Bank Account for VendorPay While a Payment is Transferring
VendorPay Payment Deposited Into a Closed Bank Account
I've contacted the company, but I'm still having trouble receiving payment. What do I do?
How to Download a History of Your Expenses
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Notary Credentials
How to Indicate That You Are NNA Certified
Add Your Languages and Additional Certifications
Updating Inaccurate NNA Information on Your Account
RON FAQ for Notaries
How to get more business by becoming a Snapdocs Verified notary
Snapdocs Verified FAQ
Pending Credential Documents
How to Address a Rejected Notary Commission
Uploading and Deleting Credential Documents
How to Check if You Are Snapdocs Verified
How to Verify Your ID
Closing Agent and Title Insurance Producer Licenses
How to Address a Rejected Notary Bond
How to Address a Rejected E&O Insurance Policy
How to Address a Rejected Background Check
How to Address Failed ID Verification Attempts
How to Tell If You Are Required to Upload a Notary Bond
Acceptable File Formats for ID Verification
What If My Notary Commission Doesn't Expire?
Background Checks
E&O Insurance Requirements
I don't believe my state provides a copy of my notary bond. What do I do?
Can I email, fax, or mail my notary documents to Snapdocs?
NNA Background Checks
Credentials Page
How to Indicate That you are an Attorney
How to Indicate That You're Commissioned in Multiple States
How to Share Your Credentials
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Profile and Account
Snoozing Your Notifications and Setting an Out of Office