Notaries receive many emails or texts for available signings.
These notifications include the order information, instructions, and requirements that they must approve before stating that they are available for a signing.
If the notary has a phone number added to their account, they will receive texts letting them know a signing in their area is available. If no phone number is added, we will send emails. To reply to the notification, they must select the link within the text.
Below is what the notary will see when clicking the link. They will be able to view the date, time, location, payment type and amount, as well as other requirements. The notary then has the option to select that they are interested in the signing or they can decline the signing by selecting "no, because..."
If the notary declines, we ask for the reason and then provide that information to the schedulers in the automator.
If the notary selects that they are interested, we require them to confirm each requirement for the order. The requirements include: Scanback requirements, payment requirements, and automator instructions.
The notary can only mark themselves as available once they select that they understand each order requirement. Each requirement will light up green once they select that they understand.
Once the notary marks themselves as available, we indicate that the notary is available within the order. We tell the notary that we've acknowledged what they've selected and allow them to view their response status.
Once the notary is assigned and confirmations sent, we will send the confirmation as an email and text. Below is what the text confirmation looks like.
