Congratulations on your home! Whether this is your first home-buying experience, you’re refinancing, or you’re closing on another property, here is a user guide to help you through the Snapdocs Wet Signing process.
Borrower Journey
Step 1: Your closing will begin with an email from Snapdocs. Select the blue button in the email to begin your Snapdocs closing experience.
Step 2: Select “Text me the code” or “Call me with the code” to verify your identity. A code will be sent to you either by text or phone call depending on the method you choose. Once you have the code, enter the code on the following screen and select the blue button to go into the Snapdocs portal.
Step 3: You will be brought into the document preview. Scroll through each document until you have reviewed the entire closing package.
If you have any questions throughout your document preview, you can send your settlement agent and lender a message through Snapdocs. To do so, select the message bubble in the upper right corner and use the message box to write your message. Select send and an email notification will be sent to the proper parties. If you would like to print the closing documents for your review, you can do so by selecting the down arrow icon in the upper right corner.
Step 4: Once you have reached the bottom of the preview, you will have a “Finish review” button illuminated for you. Select “Finish review” to complete the preview step.
Step 5: You are now finished previewing your documents! You will be brought to your home dashboard where the details for your upcoming signing appointment are located in the center of the screen. Preview your documents again by selecting “View again" and if you have any questions, you can send a message to your settlement agent or lender through our messaging function toward the right of your screen.
Support
Thank you for your time. If you have any questions or require support, please email support@snapdocs.com, or call us at (833) 762-7362.