For signers in different locations for their RON signing, follow the steps below:
1. Each signer receives an email from noreply@snapdocs.com
2. Select the button/link in the email to be directed to your transaction at app.proof.com
3. When a transaction is initiated as a multi-signer transaction with individual emails, you'll be directed to the Who is Signing? screen.
4. Select Join Now to join the notary meeting:
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You'll enter the Waiting Room to wait for the other borrowers to join.
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If you select Continue without others you'll move past the Waiting Room to start a notary meeting on your own. (This is now a Split Signing.)
5. Once all borrowers are in the Waiting Room, you're automatically moved to the meeting queue to wait for a notary to pick up your call. (This is a Concurrent Signing)
6. Once the borrowers are in the meeting with the notary, they will see each other on separate video feeds.
See below for screenshots of the experience:
Are the signers joining from the same device?
Signers are joining the meeting from the same device and from another location.
Wait for all signers to join and Notary search will begin.