Some of your notary orders will require scanbacks for the title company. Please follow the steps below on how to upload scanbacks.
For auditing and compliance reasons, uploaded documents cannot be deleted. However, if you accidentally uploaded the wrong document, just upload the correct document and let the scheduling company know by commenting on the order which document is the correct one. The scheduling company can remove any incorrect files for you.
Sending a Company Scanbacks
Step 1: Log in to your account and go to your dashboard.
Step 2: Select the individual order on your dashboard that requires scanbacks.
Step 3: On the order page, scroll down to Return Documents. From here, you can either drag and drop documents into the Return Documents to have uploaded, or you can select Or choose a file to upload a file. Uploaded documents will be shared with the company contracted you and the client.
Tip: To edit the name of the file you uploaded, click on the gray pencil icon. Then select Save.
Step 4: You can add any additional files by selecting Add another file.
Step 5: When you're finished adding scanbacks, select Finished adding files. This notifies the company that you've finished uploading your scanbacks.
If you accidentally select on the button but remember that you actually still have more files to upload, you can still do so. Select Add another file to continue uploading files for the order.