If you have already created a digital closing but discover that some or all of the documents need to be corrected, you can submit a redraw. There are two options in the redraw solution: full and partial redraws.
The Full Redraw solution enables the lending company to send a completely updated closing package and closing information to Snapdocs directly from the loan origination service (LOS). Snapdocs will then cancel the original closing, create a new closing with the new information and documents, and send intelligent communications to the settlement user and borrower(s) to alert them of the updates.
Full Redraws are recommended if many documents need to be redrawn. It is not recommended to utilize partial redraws when a majority of documents need to be replaced or closing information needs to be updated.
Note: Since a new closing will be created, you must send a new, fully complete updated document package when you send a full redraw.
When a full redraw is sent, Snapdocs will match the closing to the current closing using the GUID, File Number, & Borrower Info.
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If there is no match, the Snapdocs Support team will reach out to verify how you would like to move forward.
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If the matching closing is closed or canceled, we will create a new closing without canceling any previous closing.
Snapdocs will cancel the original closing and note in the audit trail and on the top of the page that it was canceled for a full redraw.
Immediately after the redrawn documents on the new closing are processed, the borrower is notified that they have a replaced package to view and eSign.