To make tracking your VendorPay payments easier, we have created a VendorPay tab in your accounting tools. Use this tool to see what orders are set to be paid out in the upcoming bill cycle or reference past invoices!
Click on Admin in the upper right corner and on Accounting Tools in the drop down menu:
In the left column, you should see a tab for "VendorPay" - click on this. On the page that opens you should be able to see information about what orders are set to be paid on the upcoming invoice and have the ability to download past invoices.
Once Snapdocs charges your company for an order, we are unable to reverse the charge, so this tool is helpful in managing what should and should not go into the bill cycle. If the order has not been charged yet, Snapdocs can reopen the order for you, just reach out to Snapdocs support at firstname.lastname@example.org.
If an order should not be put in the bill cycle, make sure you put the order on hold.
For more details about how VendorPay works, check out our VendorPay Guide.