Snapdocs supports most commonly used document format types, however you may encounter some that are not. If you are having trouble uploading a file to an order, it is likely because the format is not supported. Please see below for a list of document format types that are acceptable on Snapdocs.
- .jpg
- .jpeg
- .doc
- .docx
- .png
- .tif
- .tiff
- .xlsx
- .rtf
- .ppt
- .pptx
- .bmp
- .xls
- .txt
- .msg
Any other format types will not successfully upload to Snapdocs and you will receive an error message.
If you have a file in an unsupported format type, it can be converted!
- Open the file on your computer.
- Click File --> Save As.
- A window should open where you can edit the name and location of the file as well as select a format type.
- Select a format type that is listed above and click save.
You should now have a new file on your computer in a Snapdocs supported format type! Make sure you use your newly converted file when uploading to Snapdocs.