How do I message a company when working with them on an order?

Tristin Himes -

To ask questions and send messages about specific signings to the signing service or title company that contracted you, use the comment feature on each order. Any comments you leave on an order will be sent to the company. 

To add a comment, just follow these steps:

 

1. Login to your account at app.snapdocs.com and click on the order that you'd like to leave a comment on from your dashboard.

2. Leave your message in the box underneath "Message [Company Name]". 

 

3. Once you've typed in your message, click "Create Comment" to send your message to the company. 

 

4. An email, with your comment, will be sent to the order "owner" at the signing service or title company that created the order. The comment should also appear on the order page, so that you have a written history of all messages sent between you and the company through Snapdocs.

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