Can Snapdocs remove an inaccurate or negative comment?

Felicia -

We understand that it can be frustrating to find that a company has left you negative feedback or feedback that doesn't accurately reflect what happened.

Since there's no way for us to know who's at fault or who is telling the truth in a given situation, we've had to institute a policy of not mediating conflicts between notaries and companies. This means that any negative or inaccurate comments need to be resolved directly with the company that worked with you. In order to avoid feedback tampering, the company that created the feedback is the only one who can edit or delete feedback.

 

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