If you have already created a digital closing but discover that some or all of the documents need to be corrected, you can submit a redraw.
There are two options in the redraw solution: full and partial redraws.
The Partial Redraw solution is for when only a few documents in the original package need corrections or updates. The lending company can send in a partial redraw to replace or add only those documents. It is not recommended to utilize partial redraws when a majority of documents need to be replaced or closing information needs to be updated.
Review how to submit a partial redraw here!
Important Note: During the partial redraw process, we replace the entire document classification (not just individual pages of that classification). Therefore, our system will remove all pages that match the document type of the document you send for the redraw. Please be sure to select all pages in the document that is being replaced.
Partial Redraw Document Handling
Wet Sign docs will be replaced/added to the wet sign package.
eSign docs will be replaced/added to the eSign sign package if the eSigning is incomplete. If the eSigning is already complete, depending on your company settings, the documents will either:
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Create an additional eSign package for the borrower to eSign
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Put the redraw eSign docs in the wet sign package
Please note that for multiple esignings, documents will not be removed from esigned package 1 because we cannot break the tamper seal of an already esigned package.