We have created a new setting for companies where they can choose to allow you (the notary) to remove yourself from an order if you are no longer able to accommodate the signing.
If a company has this setting enabled, once you have removed yourself from the signing, we will notify the order scheduler and begin searching for a new notary.
Important reminders and considerations:
- This feature is only available on orders where the lender has opted into it. Not all orders will have this option.
- Removing yourself from an order will result in no payment.
- Removing yourself frequently from orders will negatively impact your notary rating.
- You will not be able to remove yourself from orders if the appointment is within 2 hours.
How to Remove Yourself from a Signing
Step 1: Login to Snapdocs and open the order you want to remove yourself from.
Step 2: On the lower left of the order, select Remove myself from signing.
Tip: If the option is grayed out, the appointment time is within 2 hours. If the button is not there, the company has chosen not to utilize this feature.
Step 3: Select a reason for removing yourself from the order then select Remove. We will then notify the order scheduler and begin searching for a new notary.