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Addressing Errors for Snapdocs RON Orders

If there needs to be any corrections, you will be able to re-open the signing for amendment in Snapdocs RON until the signing in Notary Connect is closed. 

You can use the link from the order or open your Snapdocs RON account and find the file in your inbox.

Step 1: Select View Details.

Select View Details

Step 2: Select More and then Open for amendment.

Open for Amendment-1

Step 3:  Select More and then Redraft.

A pop up will appear asking you to confirm that you want to redraft. Select Confirm. 

Note: Redrafting the eSignature package will allow you to make changes to the package. However, all signers that have signed will to provide their final acceptance once again.

Select Redraft

Step 4: Select Continue editing.  

Select Continue editing

Step 5: It will take you back to the beginning of composing a signing. Select Next or make any changes needed on each page including adding or editing recipients.

Remove the old document if need. Add new documents if needed by dragging and dropping files or selecting Add files. 

Add Documents

Once in the Prepare tab, correct any document errors as needed. 

Prepare documents

Step 6: If you need to meet with the signer to make these corrections, you can set a new signing time here. We will automatically send an email to the signers letting them know about the new time with a link to the signing. 

Set Schedule Date

Step 7: Once done with edits and updates, select Schedule. 

Schedule