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How to Turn on RON Orders and Products for Clients

It is important to note that RON must be enabled in the client’s settings and products before you can submit orders.

Important: Please reach out to Snapdocs support or your customer success manager to enable RON.

RON Provider Options Available

1. Snapdocs RON (integrated) - Fully integrated with Notary Connect

2. Proof - Third-party provider (off-platform)

3. NotaryCam - Third-party provider (off-platform)

Client Enablement

Step 1: Go to your client list.

Admin > Clients

Step 2: Select a client within the list. Once you’ve opened the client account, select Edit Client.

Edit Client Account

Step 3: Scroll down to the RON section and toggle RON on.

Step 4: Select the RON provider(s) that the client is okay with the notary using.

Select RON Providers

Step 5: You can add any other state restrictions required by the client. 

Note: Notaries must be certified in the state of Indiana, Maryland, Montana, and New York to complete RON signings in those property states.

State Restrictions

Step 6: Scroll to the top of the page and select Save changes. 

Step 7: Once you save, you will see RON listed in the overview section, as well as, the providers and notary state requirements.

 Confirm RON

 

Product Enablement

Once RON is turned on at the client level, it must be turned on at the product level.

Step 1: Select to edit or add a product from a client with RON enabled. RON can be used with generic or client specific products. 

Add or Edit product

Step 2: Toggle RON on. If you do not see the RON toggle, this means that RON has not been turned on at the client level first. 

Step 3: Select a RON provider. There must be a RON provider selected and you are only able to select one provider per product. You will need to create an additional product if you want to use more than one RON provider.

You will also have the option to require the signer to provide a witness at the signing. If this is toggled on, we will add communication to the signers notification and order page that a witness is required. We will also notify the notary to make sure the signer provides a witness. 

Turn on RON Product

Step 4: Select Save Product.

Generic Products

Clients with RON enabled will be able to view and select any RON product, but they will receive an error if they attempt to use a product with a RON provider that is not enabled in their client settings.

If you would like to prevent clients from seeing specific products, please reach out to your customer success manager or our support team to enable Product Visibility. This will allow you to select which products you want to be visible to each client within client settings.

Product Visibility