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      Supported Document Formats

      Snapdocs supports most commonly used document format types, however you may encounter some that are not. If you are having trouble uploading a file to an order, it is likely because the format is not supported.

      Document formats accepted by Snapdocs

      • .pdf

      • .jpg

      • .jpeg

      • .doc

      • .docx

      • .png

      • .tif

      • .tiff

      • .xlsx

      • .rtf

      • .ppt

      • .pptx

      • .bmp

      • .xls

      • .txt

      • .msg

      Any other format types will not successfully upload to Snapdocs and you will receive an error message. 

      How to convert an unaccepted file format

      Step 1: Open the file on your device.

      Step 2: Select File --> Save As. 

      Step 3: A window should open where you can edit the name and location of the file as well as select a format type. 

      Step 4: Select a format type that is listed above and click save. 

      You should now have a new file on your computer in a Snapdocs supported format type! Make sure you use your newly converted file when uploading to Snapdocs.