Borrower Guide: RON Closing

Here is a user guide to help you through the Snapdocs Remote Online Notarization (RON) process.

 

Step 1: You will receive an email with the subject: eSign Your Closing Documents or Review and eSign Your Closing Documents. 

Select the Review and eSign Documents to begin eSigning. Follow the instructions here to log into your closing to access your documents and your eNote (if applicable). 

Step 2: You will receive an email to attend your signing appointment with the subject: Your Online Signing Begins in 30 Minutes. 

At least 5 minutes before your signing appointment, select the Join the Signing Appointment button to begin. You will be directed to Proof (previously known as Notarize) to your RON appointment. 

For a successful signing, please have the following: 

  • Strong internet connection 

  • Up-to-date computer (laptop, desktop), tablet or mobile device with audio/video capabilities

  • A government-issued ID that’s not expired

    • Acceptable forms of ID:

      • Driver’s license

      • Passport

      • State ID card

      • Passport Card

      • Work permits

Tip: Read more about borrower suitability on RON closings here.

Step 3: Join the digital meeting room to meet your online notary and sign your documents that will be notarized. Please allow for up to 1 hour to complete your appointment. 

Congratulations! Your full eClosing is complete! 

Note: Thank you for your time. If you have any questions or require support, please email support@snapdocs.com, or call us at (833) 762-7362