How to put an order on hold

Erin Pierce -

To put an order on-hold, following these steps:

Step 1: Make sure there is no signing status added to the order. If there is a completion status, you can remove it by clicking on it:



On the window that opens click "Remove signing status."



Step 2: Once the status has been removed, click on the downward facing arrow next to "Send Invoice & Close Order" and on "Order on-hold" in the dropdown menu:



Step 3: The order will then be on-hold until you re-activate it:



*Please note: while the order is on hold, it will sit in the "On Hold" filter on your dashboard:



Related articles:

How to remove a signing status

How to Cancel an order

Ways to Filter your Dashboard 


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