Scheduling Company
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      Placing an Order on Hold

      The On hold option is ideal for postponing a signing without canceling it.

      Note: Putting an order On hold halts its progression and a notary will not receive payment for an On hold order. 

      Step 1: Make sure no signing status has been added to the order. If a status has been entered, you can remove it by following the steps here.

      Step 2: Select the arrow next to Send invoice & close order and select Order on hold from the list.

      Placing an Order on Hold-3-1

      Step 3: To reopen the order, select the arrow and select Reactivate order.

      Placing an Order on Hold-4-1

       

      Note: While the order is on hold, it will sit in the On hold filter in your dashboard.

      Placing an Order on Hold-5-1