Notary Guide: Snapdocs RON Closings

Welcome to Snapdocs! We’re happy you’re here. Thank you for being a RON notary for Snapdocs closings. This guide will help you on how to start conducting these closings on your preferred vendor platform of either Proof, NotaryCam, or Pavaso.

How to properly complete a Snapdocs RON order

1. Within your SMS/Email request to accept the order, Snapdocs will clearly state that this is a RON order and the permitted RON platforms.
2. Upon acceptance, choose which accepted RON platform you will be using.
3. The signer will be notified automatically via email of the following requirements, but please reach out to the signer to confirm the following:
   1. This will be a remote online notarization experience on X platform at [DATE, TIME, TIMEZONE]
   2. You will be sending them the signing link to access the RON experience in advance of the appointment time to review documents, complete a tech check, validate their identification, and meet with you to sign documents.
   3. They will need to be prepared with the following for their appointment:
      1. US Social Security Number
      2. An unexpired government-issued photo ID (see the list of acceptable IDs; note: military and prison IDs are not accepted)
      3. A device with webcam and microphone capabilities
      4. One of these up-to-date supported browsers: Mozilla Firefox, Google Chrome, or Safari
      5. Ensure any VPN or similar security software on device is turned off
      6. A strong internet connection
      7. A quiet place to ensure an uninterrupted experience
      8. Multiple signers in the same location, please use the same device
4. Download the documents for the RON signing from Snapdocs.
5. Create the order in the chosen RON platform and upload the documents to be signed.
6. Annotate/tag the documents.

1. Ensure the Signer has the link to RON signing appointment.
2. Meet with the signer in the chosen RON platform to complete the closing. If there are any issues, please report them back on the Order. 
3. Upon completion, download the executed documents from the RON platform.
4. Upload the signed documents, a copy of the signer’s ID from the RON closing, and audit trail to the Snapdocs order.
5. Update the Snapdocs order to the appropriate status.