The On hold option is ideal for postponing a signing without canceling it.
Note: Putting an order On hold halts its progression and a notary will not receive payment for an On hold order.
Step 1: Make sure no signing status has been added to the order. If a status has been entered, you can remove it by following the steps here.
Step 2: Select the arrow next to Send invoice & close order and select Order on hold from the list.
Step 3: To reopen the order, select the arrow and select Reactivate order.
Note: While the order is on hold, it will sit in the On hold filter in your dashboard.
