We have made some updates to RON signings that will provide more detailed instructions to you and the signer!
How can I show that I’m verified to handle RON signings?
Review our helpful article on notary RON credentials here for more information.
How do I accept a RON signing?
Step 1: When you receive an available order notification, you will see that it is a RON signing in the "Where" section. If you want to accept the order, select Yes, I am available.
Step 2: A RON signing will then have requirements that you will need to accept in order to proceed. Select I understand for all requirements, if applicable to you. Exit out of the order notification if you are unable to accomodate the requirements.
- If you are certified for more than one RON provider and the client accepts more than one provider, you will receive the option to select which provider you would like to use.
Important Reminder: If the signer is required to provide a witness, you must inform the signer that a witness must be physically present with the signer during the signing session.
How do I complete a RON signing on Snapdocs?
Step 1: Once assigned, you will receive the order confirmation email with all the details needed to create a signing on the RON provider website. Your information will also be sent to the signer.
Step 2: Find the RON instructions, as well as any special instructions, on the order in Snapdocs.
Step 3: Create the RON order & tag the documents within the requested RON provider.
Step 4: The signer will be notified automatically via email of the following requirements, but please reach out to the signer to confirm the following:
- This will be a remote online notarization experience on X platform at [DATE, TIME, TIMEZONE].
- You will be sending them the signing link to access the RON experience in advance of the appointment time to review documents, complete a tech check, validate their identification, and meet with you to sign documents.
- They will need to be prepared with the following for their appointment:
- US Social Security Number
- An unexpired government-issued photo ID (see the list of acceptable IDs; note: military and prison IDs are not accepted)
- A device with webcam and microphone capabilities
- One of these up-to-date supported browsers: Mozilla Firefox, Google Chrome, or Safari
Ensure any VPN or similar security software on device is turned off - A strong internet connection
- A quiet place to ensure an uninterrupted experience
- Multiple signers in the same location, please use the same device
Step 5: Meet with the signer in the chosen RON platform to complete the closing. If there are any issues, please report them back on the Order.
Step 6: Upon completion, download the executed documents from the RON platform.
Step 7: Upload the signed documents, a copy of the signer’s ID from the RON closing, and audit trail to the Snapdocs order.
Step 8: Update the Snapdocs order to the appropriate status.